Privacy policy.
At Mirror Life ("we" or "our"), we take your privacy seriously. Safeguarding your personal information is our top priority. This Privacy Policy is designed to help you understand how we collect, use, store, and protect your personal data. Please read it carefully to understand your privacy rights.
1. Information We Collect
1.1 Registration Information
When you create an account, we may ask you to provide the following:
Phone number, email address, Apple ID, or Google account information for registration and login.
Profile details such as username and avatar.
1.2 Usage Information
While using the App, we automatically collect certain data related to your activities:
Learning records, course progress, and interaction history.
Data generated during AI conversations or journaling exercises.
Device information (e.g., operating system, device model, IP address) and usage logs.
1.3 Payment Information
If you purchase paid services, we collect payment details such as your Alipay or Google Pay account. Payment data is passed to third-party payment platforms for processing. We do not store your credit card or bank account details.
1.4 User Feedback
If you provide feedback, suggestions, or contact customer support, we collect that information to improve our services.
2. How We Use Your Information
We use the information collected for the following purposes:
Service Delivery and Personalization: Tailoring course content, learning recommendations, and AI feedback to your needs.
Account Management and Security: Ensuring account safety and preventing unauthorized access or misuse.
Payment Processing: Facilitating transactions and confirming purchases.
Customer Support: Resolving technical issues, answering inquiries, and addressing feedback.
Legal Compliance: Adhering to applicable laws and handling legal matters related to the use of our services.
3. Data Storage
Your personal information is stored on secure servers that comply with relevant legal requirements. Data may be stored locally or in overseas data centers for the duration of your use of the services and for the minimum retention period required by law.
4. Data Sharing
We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
With Partners: In specific cases, we may share data with partners like payment platforms or cloud service providers to enhance service delivery. These partners are required to adhere to strict data protection protocols.
Legal Compliance: We may disclose your personal data if required by law or in response to requests from government authorities.
Business Transfers: In the event of a merger, acquisition, asset sale, or similar transaction, your data may be disclosed or transferred as part of the business.
5. Data Protection
We use a range of security measures to safeguard your personal information:
Encryption: Ensuring secure data transmission using SSL/TLS and similar technologies.
Secure Storage: Encrypting and protecting sensitive data in storage.
Access Controls: Restricting access to personal data to authorized employees and partners only.
While we implement reasonable technical and administrative measures, no data transmission or storage system can be 100% secure. Please be aware of the inherent risks when using the App.
6. Your Rights
Depending on applicable laws, you have the following rights:
Access: Request access to the personal information we hold about you.
Correction: Update your profile or account information.
Deletion: Request the deletion of your personal data under certain circumstances.
To exercise these rights, please contact us through the customer support channels provided in the App.
7. Children’s Privacy
The App is not intended for children under 13 years of age. We do not knowingly collect personal data from users under 13. If we discover that a user under 13 has provided personal information, we will delete it promptly.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted within the App and take effect immediately. We encourage you to review the policy regularly to stay informed. If you disagree with any updates, you should stop using the App and delete your account.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please contact us via:
Support Email: [support@mirrorlifeai.com]
Official Website: [www.mirrorlifeai.com]